FREQUENTLY ASK QUESTIONS

When you receive your simulated funded account, you will receive 75% of your profits in your first month. In the 2nd month, you will receive 80% of your profits. Every month after, you will receive 85% of your profits. Live Month 1 = 75% Live Month 2 = 80% Live Month 3+ = 85%

With instant Challenge accounts there are no evaluation phases. Instant Challenge accounts are eligible for payouts weekly. There are lot size limits and different leverages to assist traders. Payouts are instant with a minimum amount of `R250. The Profit split is 70% for the trader.

Holding trades over the weekend is allowed on our Evaluation accounts

Unlimited

You will receive a refund of your account on the first live pay out which is 30 calendar days since the first trade has been placed. You also need to trade for a minimum of 10 days. Traders will not receive a refund of the registration fee for Instant Challenge accounts.

Your trading account will be suspended and you will have to buy another evaluation or Instant Challenge account

Your first payout will be 30 calendar days from which the first trade was placed on the live account. You also need to trade for a minimum of 10 days. The trader then qualifies for bi-weekly payments going forward. Instant Challenge Traders are eligible for weekly payouts.

We currently offer Match-Trader as our trusted trading platform.

Daily Drawdown: 5 % of Balance/Equity on the Account for all Evaluation accounts 4% of Balance/Equity on the Account for all Instant Challenge accounts Overall Drawdown: 12 % of Balance/Equity on the Account for all Evaluation accounts 6% of Balance/Equity on the Account for all Instant Challenge accounts We do not have any time limits on our challenges however we have a 30 day inactivity rule. The trader needs to place at least one trade every 30 days.

For Evaluations phases, in order to become a simulated funded trader with Windlu you need to achieve. Phase 1 – Target 8% of the account size Phase 2 – Target 5% of the account size Simulated Live and Instant accounts do not have profit targets.

Windlu recommends traders use a strict trading plan and risk management strategy to pass the evaluation. Due to the high volatility of news events, we do not allow trading on macroeconomic events in our Virtual funded phase. It is the traders responsibility to refrain from trading during all macroeconomic News Events, these are indicated by a red folder events on Forex Factory (website). The timeframe for news events are 10 minutes before and after a macroeconomic release. Any trades that hit the stop loss (SL), take profit (TP), or are manually closed within the specified period will be considered a violation. Anyone part-taking in such activities will get their account(s) suspended. Trading activities that are used to take advantage of the inefficiencies of Match-Trader. Trading with any “bots”, Gap trading, latency arbitrage, Long short arbitrage, Reverse arbitrage, and opposite account trading is unacceptable trading methods at Windlu. Windlu does not allow HFT (High Frequency Trading). Anyone part-taking in such activities will get their account(s) suspended. For more information and rules around trading behaviour on the Windlu platform, please visit our Terms and Conditions.

Windlu offers FOREX, CFDs including index CFDs as well as commodities and crypto pairs. Every now and then the product list may be updated based on the availability of margin, leverage, liquidity, and other factors.

Windlu strongly believes in traders that show their own skills and don’t use any form of EA’s or robots.

After the Evaluation and/or Instant Challenge account has been purchased you will receive your login details within 24-48 hours. You are not allowed to change the details of this account under any circumstances. Doing so will be a breach and your account will be suspended. Windlu is looking for individual traders to grow with the company long-term. We strictly prohibit the use of signal bots, trade management services or trade copiers. If we notice someone using these services, we will suspend their account. We are constantly monitoring all accounts to make sure the rules are being followed.

With Evaluation Accounts, the first pay-out will be 30 calendar days from which the first trade was placed and a minimum of 10 days of trading on the simulate funded account. The trader then qualifies for bi-weekly payments going forward. First profit split: 75/25 Second month profit split: 80/20 Third month onwards profit split: 85/15 With Instant Challenge accounts, the first pay-out will be 7 calender days after the first trade was placed with no minimum trading days. Pay-outs will continue weekly thereafter. Instant Account Profit split: 70/30

You can request your payout by sending an email to servicedesk@windlu.com after 30 days since you placed your first trade on your simulated funded account and traded for a minimum of 10 days. For any enquiries please contact our billing department at billing@windlu.com. On the instant challenges it will be 7 days after your first trade was placed. You can request your payout via Cryptocurrency or EFT, If you wish to receive your payout in Cryptocurrency, then you can receive USDT. All KYC and other requirements, if so required, must be adhered to in order for a trader to receive a pay-out.

Windlu evaluation accounts must not have a daily drawdown of 5% of equity OR balance on any given day or 12 % overall drawdown of initial equity OR balance . This is monitored closely by an automated system, includes open trades at the time of rollover and any breach is shown in your account dashboard. Please be mindful of your trading and be sure to check your available drawdown at 00:00 server time every day. Windlu Instant Challenge accounts must not have a daily drawdown of 4% of equity OR balance on any given day or 6% overall drawdown of initial equity OR balance. This is monitored closely by an automated system, includes open trades at the time of rollover and any breach is shown in your account dashboard. Please be mindful of your trading and be sure to check your available drawdown at 00:00 server time every day.

No trader at Windlu will be liable for any trading losses. All being said, we encourage you to practice good risk management practices and engage in a trading plan to maximize your chances of not incurring a loss.

All traders who pass Phase 1 and Phase 2 will receive a refund of their fees when they reach their first profit-split period after 30 days from the day they placed their first trade on their simulated funded trading account. They also need to trade for a minimum of 10 days. A trader qualifies for a payout and refund only if they have made a minimum profit of: R 100 with a R 100 000 account R 250 with a R 250 000 account R 500 with a R 500 000 account $ 5 with a $ 5000 account $ 25 with a $ 25 000 account $ 100 with a $ 100 000 account All Instant Challenge account fees are non-refundable. A trader In the Instant Challenge qualifies for a payout only if they have made a minimum profit of: R 250 with a R 25 000 account R 500 with a R 50 000 account R 750 with a R 75 000 account

You as the trader are responsible for making sure your account credentials are safe. We do not reinstate accounts that have been hacked or distributed to third parties for trading and loss. If your account has been hacked, get in touch with our team so we can lock the account and change the password and run you through security protocols. No reinstatements of accounts will occur so you need to get to us as quickly as you can if your account has been hacked.

If your account is inactive for 30 days it will be automatically breached. If you do not inform us within 10 days of the breach of the reason for the inactivity, the account will be permanently suspended. Please reach us at admin@windlu.com. This rule is to prevent us from having thousands of hedged trades on abandoned accounts within the Windlu platform. If you are planning to be away for a prolonged period of time, please inform us and we will ensure your account stays active.

As the original rule suggests, it is crucial that all trading activity with Windlu is your own. This means that every decision made, and every trade made comes from your creation and not the hands of others. Since this rule has been causing requirements for clarity, we have decided to include this rule as an addition to make sure there are no grey areas. Anyone using any vendor that promotes the passing of a prop firm evaluation or challenge will be banned. Therefore, any third-party vendor selling any service, whether its account management or an EA, that promotes usage on any prop firm, is forbidden. The market does not function in a manner where every user can trade the same and it remains efficient. Having pending orders bigger than the market does nothing but ruin the prop firm opportunity for everyone else and so the use of such services is prohibited. We are here to provide education to aspiring traders and we want this opportunity to last a long time.

Evaluations Accounts: Evaluation Phases: 1:100 Funded Phases: 1:30 Instant Challenge Accounts: Currencies: 1:30 Commodities: 1:8 Indices: 1:10 Crypto: 1:1